Casual Admin Support

The Cochrane Counselling Centre is a busy mental health clinic located in Sunset, looking for an Administrative Support Team Member. This position is ideal for someone who wants to work remotely, is passionate about assisting in the mental health care field, and is extremely detail-oriented. Administrative Support involves speaking directly with clientele and therefore both excellent verbal and written communication skills are required.

 

You will need your own computer and phone, including a reliable internet connection, to perform this job. The Cochrane Counselling Centre is an inclusive hiring space, but please note the location is on the second floor of a professional centre that does not have elevator access. Administrative experience is preferred, but not necessary. This position requires approximately 15-20 hours per week with room for growth.

 

Tasks include but are not limited to:

 

• Clinic intake inquiries 

• Use Owl software to manage client files and calendars

• Provide monthly summary information to owners

• Maintain and use Google Docs/Sheets

• Direct billing for several insurance companies

• Accounts receivables for clients, and payables for clinicians

• Maintain policy manual

• Maintain PsychToday profiles

• Social Media marketing, including Google Ads

• Design marketing materials

• Other administrative tasks as needed such as letter writing, client verification, setting up new therapists, facilitating Zoom meetings, technology problem solving, etc.

 

We provide:

 

• You work from home!

• A warm, safe, working team environment

• Paid training

• A competitive hourly salary

• Flexible work hours

• Staff functions for learning and socializing

 

We are looking for a team member who brings a proactive, solution-oriented mindset to everything they do. The ideal candidate is responsive and adaptable and thrives in environments where flexibility and clear communication are key. You naturally think outside the box and enjoy tackling challenges creatively, without losing sight of the details. A strong work ethic, reliability, and a willingness to pitch in and take initiative wherever needed are essential.

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If you feel you are a fit for this position, please send your resume and cover letter to hello@cochranecounsellingcentre.ca for review. We will only contact suitable applicants for interviews.

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Job Type: Contract (work from home, flexible work hours).

Salary: $22/hour (increases with more responsibility)

Closing: Aug 15, 2025